Contact Us
- Regions | EnerBank USA
650 S Main St, Suite 1000
Salt Lake City, UT 84101 - General Inquiries (payments, balance, etc.):
888.390.1220, option 1
Help Signing Loan Documents:888.724.3552
Collections Department:888.321.6390
Statements:866.644.3662
Monday - Friday:9:00 AM - 7:00 PM ET
HolidaysCustomer Service is closed on the following holidays:
- New Year's Day (Observed Monday January 2nd, 2023)
- Martin Luther King Jr. Day
- Presidents Day
- Memorial Day
- Juneteenth (Observed Monday June 20th, 2022)
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day (Observed Monday December 26th, 2022)
- Contractor Support:
888.390.1220, option 2
PartnerPortal Support:888.700.9610
Monday - Friday:8:00 AM - 1:00 AM ET
Saturday:9:00 AM - 9:00 PM ET
Sunday:11:00 AM - 7:00 PM ET
HolidaysWe will be open on the following holidays to provide support and answer your questions. Please note, however there will be a delay in contractor funding on these dates as processing centers are closed in observance of the holiday.
Martin Luther King Jr. DayPresidents DayJuneteenth (Observed Monday June 20th, 2022)Independence DayLabor DayColumbus DayMemorial DayVeterans DaySpecial Holiday Hours:
Martin Luther King Jr. Day:8:00 AM - 6:00 PM ET
Presidents Day:8:00 AM - 6:00 PM ET
Memorial Day:8:00 AM - 6:00 PM ET
Juneteenth: (Observed Monday June 20th, 2022)8:00 AM - 6:00 PM ET
Independence Day:8:00 AM – 6:00 PM ET
Labor Day:8:00 AM - 6:00 PM ET
Columbus Day:8:00 AM - 6:00 PM ET
Veterans Day:8:00 AM - 6:00 PM ET
Christmas Eve:9:00 AM - 6:00 PM ET
New Year's Eve:9:00 AM - 6:00 PM ET
Christmas Day: (Observed Monday December 26th, 2022)8:00 AM - 6:00 PM ET
New Year's Day: (Observed Monday January 2nd, 2023)8:00 AM - 6:00 PM ET
We will be closed on the following holidays:
New Year's DayThanksgiving DayEasterChristmas DayMonday - Friday:8:00 AM - 1:00 AM ET
Saturday:9:00 AM - 9:00 PM ET
Sunday:11:00 AM - 7:00 PM ET
HolidaysWe will be open on the following holidays to provide support and answer your questions. Please note, however there will be a delay in contractor funding on these dates as processing centers are closed in observance of the holiday.
Martin Luther King Jr. DayPresidents DayMemorial DayJuneteenth (Observed Monday June 20th, 2022)Independence DayLabor DayColumbus DayVeterans DaySpecial Holiday Hours:
Martin Luther King Jr. Day:8:00 AM - 6:00 PM ET
Presidents Day:8:00 AM - 6:00 PM ET
Memorial Day:8:00 AM - 6:00 PM ET
Juneteenth: (Observed Monday June 20th, 2022)8:00 AM - 6:00 PM ET
Independence Day:8:00 AM – 6:00 PM ET
Labor Day:8:00 AM - 6:00 PM ET
Columbus Day:8:00 AM - 6:00 PM ET
Veterans Day:8:00 AM - 6:00 PM ET
Christmas Eve:9:00 AM - 6:00 PM ET
New Year's Eve:9:00 AM - 6:00 PM ET
Christmas Day: (Observed Monday December 26th, 2022)8:00 AM - 6:00 PM ET
New Year's Day: (Observed Monday January 2nd, 2023)8:00 AM - 6:00 PM ET
We will be closed on the following holidays:
New Year's DayThanksgiving DayEasterChristmas DayJoin a loan program:888.704.5376
Create a loan program:888.721.2100