Contact Us
- 1245 Brickyard Road
Suite 600
Salt Lake City, UT 84106 - General Inquiries (payments, balance, etc.):
888.390.1220, option 1
Help Signing Loan Documents:888.724.3552
Collections Department:888.321.6390
Statements:866.644.3662
Monday - Friday:9:00 AM - 7:00 PM ET
HolidaysCustomer Service is closed on the following holidays:
- New Year's Eve
- New Year's Day
- Martin Luther King Jr. Day
- Memorial Day
- Independence Day (Observed Monday July 5, 2021)
- Labor Day
- Veterans Day
- Thanksgiving Day and day after Thanksgiving
- Christmas Eve and Christmas Day
- Contractor Support:
888.390.1220, option 2
PartnerPortal Support:888.700.9610
Monday - Friday:8:00 AM - 1:00 AM ET
Saturday:9:00 AM - 9:00 PM ET
Sunday:11:00 AM - 7:00 PM ET
HolidaysWe will be open on the following holidays to provide support and answer your questions. Please note, however there will be a delay in contractor funding on these dates as processing centers are closed in observance of the holiday
Martin Luther King Jr. DayLabor DayPresident's DayColumbus DayMemorial DayVeterans DayIndependence Day (Observed Monday July 5, 2021)Special Holiday Hours:
Martin Luther King Jr. Day:8:00 AM - 6:00 PM ET
Veterans Day:8:00 AM - 6:00 PM ET
Memorial Day:8:00 AM - 6:00 PM ET
Christmas Eve:8:00 AM - 6:00 PM ET
Independence Day:
Sunday July 4, 202111:00 AM – 7:00 PM ET
Monday July 5, 20218:00 AM - 6:00 PM ET
New Year's Eve:8:00 AM - 6:00 PM ET
Labor Day:8:00 AM - 6:00 PM ET
We will be closed on the following holidays:
New Year's DayThanksgiving DayEasterChristmas Day - Monday - Friday:
8:00 AM - 1:00 AM ET
Saturday:9:00 AM - 9:00 PM ET
Sunday:11:00 AM - 7:00 PM ET
HolidaysWe will be open on the following holidays to provide support and answer your questions. Please note, however there will be a delay in contractor funding on these dates as processing centers are closed in observance of the holiday.
Martin Luther King Jr. DayLabor DayPresident's DayColumbus DayMemorial DayVeterans DayIndependence Day (Observed Monday July 5, 2021)Special Holiday Hours:
Martin Luther King Jr. Day:8:00 AM - 6:00 PM ET
Veterans Day:8:00 AM - 6:00 PM ET
Memorial Day:8:00 AM - 6:00 PM ET
Christmas Eve:8:00 AM - 6:00 PM ET
Independence Day:
Sunday July 4, 202111:00 AM – 7:00 PM ET
Monday July 5, 20218:00 AM - 6:00 PM ET
New Year's Eve:8:00 AM - 6:00 PM ET
Labor Day:8:00 AM - 6:00 PM ET
We will be closed on the following holidays:
New Year's DayThanksgiving DayEasterChristmas Day - Join a loan program:
888.704.5376
Create a loan program:888.721.2100