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Contact us.

 
EnerBank USA Corporate Offices, Salt Lake City, UT EnerBank USA Logo in Black and White

Corporate offices.

EnerBank Headquarters

1245 Brickyard Road
Suite 600
Salt Lake City, UT 84106

Customer Service Homeowners

General Inquiries (payments, balance, etc.) :: 888.390.1220, option 1

Loan Documentation Support :: 888.724.3552

Collections Department :: 888.321.6390

Contractor Support

Contractor Support – Active Contractors :: 888.390.1220, option 2

PartnerPortal Support :: 888.700.9610

New Business

Potential Contractors :: 888.704.5376

Potential Sponsors :: 888.721.2100




Hours of operation.

 
hours of operation icon

Lending

Monday - Friday :: 8:00 AM - 1:00 AM (EST)
Saturday :: 9:00 AM - 9:00 PM (EST)
Sunday :: 11:00 AM - 7:00 PM (EST)

Customer Service

Monday - Friday :: 9:00 AM - 7:00 PM (EST)

Note: Customer Service is closed on the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Day After Thanksgiving, Christmas Eve Day, Christmas Day, Day After Christmas and New Years Eve Day.

Contractor Support

Monday - Friday :: 8:00 AM - 1:00 AM (EST)
Saturday :: 9:00 AM - 9:00 PM (EST)
Sunday :: 11:00 AM - 7:00 PM (EST)

Special Lending Holiday Hours

Memorial Day (Monday, May 30, 2016)
8:00 AM - 6:00 PM (EST)
Independence Day (Monday, July 4, 2016)
8:00 AM - 6:00 PM (EST)
Labor Day (Monday, September 5, 2016)
8:00 AM - 6:00 PM (EST)
Saturday, December 24, 2016
8:00 AM - 6:00 PM (EST)
Monday, December 26, 2016
8:00 AM - 6:00 PM (EST)
Saturday, December 31, 2016

8:00 AM - 6:00 PM (EST)

We are Closed on the Following Holidays:

New Years Day :: Friday, January 1, 2016
Easter Day :: Sunday, March 27, 2016
Thanksgiving Day :: Thursday, November 24, 2016
Christmas Day :: Sunday, December 25, 2016

Calendar Note:

We will be open on the following Federal Holidays to accept loan applications, provide support, and answer your questions. Please note, however there will be a delay in contractor funding on these dates as processing centers are closed in observance of the holiday.

Martin Luther King Day :: Monday, January 18, 2016
President's Day :: Monday, February 15, 2016
Memorial Day :: Monday, May 30, 2016
Independence Day :: Monday, July 4, 2016
Labor Day :: Monday, September 5, 2016
Columbus Day :: Monday, October 10, 2016
Veteran's Day :: Friday, November 11, 2016
Christmas Day Observed :: Monday, December 26, 2016