Category: Uncategorised

 

Inbound Loan Processing Customer Service

Full Time Position

Salt Lake City, Utah

Job Summary:

As an inbound customer service representative, you’ll be responsible for accepting and processing our customer’s loan applications. Based on their information, you will then make a decision to approve or deny the application and then advising them on the status of their loan. This is a position that requires an individual to follow our process and procedure to insure accuracy of the paperwork. Our preprogrammed software “walks” you through the process. All else that is needed to succeed is a friendly, helpful and most important of all, professional image. You’re never without backup; your manager is always ready to step in and help you out.

What We Have to Offer :

  • Great management team committed to your success.
  • Excellent training and on-going support.
  • Positive and friendly work environment
  • Pay raises based on performance - not time with the company.
  • Advancement opportunities (if desired) offered on a regular basis.
  • Professional but “business casual” workplace.
  • Dynamic and forward-thinking company vision.


Attributes Necessary for the Position:

  • Always follows processes and procedures.
  • Accountable and responsible member of the team.
  • Able to communicate effectively with different personalities.
  • Willingness to “pitch in” and support your fellow team members.
  • Works well without close supervision.
  • Dependable and reliable.
  • Some college coursework preferred.
  • Good computer skills.


Schedule:
We are open 6:00 AM – 11:00 PM – Monday through Friday and 7:00 AM- 6:00 PM on Saturdays and 9:00 AM- 5:00 PM on Sundays. Occasional voluntary overtime.


Compensation:

  • $13.25 per hour.
  • Tuition reimbursement program (up to 90%.
  • Generous health benefits that begin day 1 of employment.
  • 401K plan that begins after your first month of employment.

If after reading the above, you can say to yourself “that’s me,” contact us A.S.A.P. To arrange for a confidential interview, email résumé with cover letter (MS Word) to: This email address is being protected from spambots. You need JavaScript enabled to view it.. All résumés will be personally reviewed by the manager of the department.

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Inbound Loan Processing Customer Service

Full Time Position

Provo, Utah

Job Summary:

As an inbound customer service representative, you’ll be responsible for accepting and processing our customer’s loan applications. Based on their information, you will then make a decision to approve or deny the application and then advising them on the status of their loan. This is a position that requires an individual to follow our process and procedure to insure accuracy of the paperwork. Our preprogrammed software “walks” you through the process. All else that is needed to succeed is a friendly, helpful and most important of all, professional image. You’re never without backup; your manager is always ready to step in and help you out.

What We Have to Offer :

  • Great management team committed to your success.
  • Excellent training and on-going support.
  • Positive and friendly work environment
  • Pay raises based on performance - not time with the company.
  • Advancement opportunities (if desired) offered on a regular basis.
  • Professional but “business casual” workplace.
  • Dynamic and forward-thinking company vision.


Attributes Necessary for the Position:

  • Always follows processes and procedures.
  • Accountable and responsible member of the team.
  • Able to communicate effectively with different personalities.
  • Willingness to “pitch in” and support your fellow team members.
  • Works well without close supervision.
  • Dependable and reliable.
  • Some college coursework preferred.
  • Good computer skills.


Schedule:
We are open 6:00 AM – 11:00 PM – Monday through Friday and 7:00 AM- 6:00 PM on Saturdays and 9:00 AM- 5:00 PM on Sundays. Occasional voluntary overtime.


Compensation:

  • $13.25 per hour.
  • Tuition reimbursement program (up to 90%.
  • Generous health benefits that begin day 1 of employment.
  • 401K plan that begins after your first month of employment.

If after reading the above, you can say to yourself “that’s me,” contact us A.S.A.P. To arrange for a confidential interview, email résumé with cover letter (MS Word) to: This email address is being protected from spambots. You need JavaScript enabled to view it.. All résumés will be personally reviewed by the manager of the department.

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Compliance Manager

Full Time Position

Salt Lake City, Utah

Overview:

This position reports to the Bank’s Senior Vice President, Legal and Regulatory Affairs & Chief Compliance Officer. The Compliance Manager’s primary duty is to provide administrative and analytical support to the Senior Vice President, Legal and Regulatory Affairs & Chief Compliance Officer by performing tasks related to bank regulatory compliance. The individual will utilize various monitoring systems and reports and will have oversight for the Bank’s internal compliance program. This is a Bank officer position in a professional environment with opportunities for advancement based upon the candidate’s motivation and desire to meet and exceed expectations.

Qualifications:

  • The Compliance Manager has the desire to work as part of a team in a professional work environment and has strong communication and project management skills.
  • The candidate is detail oriented and is proficient with Microsoft Word, Excel and Access software, has superior customer service skills and demonstrates a superior knowledge of the overall banking regulatory environment.
  • The candidate should have experience interacting with regulatory examiners.


Primary Responsibilities:

  • Serves as the Bank’s BSA Officer and manages the Bank’s BSA program.
  • Review all marketing and advertising materials to ensure compliance with applicable laws and regulations.
  • Manages the Bank’s call monitoring program.
  • Manages the Bank’s compliance monitoring program that ensures internal periodic reviews of all products and procedures.
  • Manages the Bank’s compliance training program.
  • Serves as a member of the Bank’s CRA & Compliance Committee.
  • Assists in the preparation of documentation relating to regulatory examinations for Safety & Soundness, Compliance, CRA and Bank Secrecy Act.
  • Assists in the administration of the Bank’s CRA program including periodic contact with community leaders to enable assessment of community needs.
  • Provides regular reports to the Bank’s CRA & Compliance Committee.
  • Meets required performance levels (accuracy, dependability).
  • Other duties as assigned.


General Requirements:

  • College or Paralegal degree, JD, CRCM, or equivalent experience
  • 5-10 years financial institution compliance department and/or compliance examiner experience
  • Strong leadership and project management ability
  • Good computer skills
  • Excellent oral and written communication skills
  • Superior customer service skills
  • Must be detail oriented


Contact Us:


To be considered for this position, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with your resume. Include a cover letter answering the following questions:

  • How does your experience meet the needs of this position?
  • How will your skills be of benefit to our company?
  • All qualified submissions will be personally reviewed by the Vice President of Human Resources.

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Business Intelligence Architect

Full Time Position

Salt Lake City, Utah

Position Duties:

  • Analyze business needs and design, develop and deploy Business Intelligence and related systems to meet current and future business needs.
  • Ensure compliance with Bank data security and retention related policies and procedures.
  • Develop and drive the implementation of Business Objects best practices and standards for the team.
  • Plan, prioritize and manage the Business Objects report request and develop process including related business layer (Universes) development across the team members, Super Users and Power Users.
  • Design and develop the Business Objects Universe, subsequent training documentation, complex reports and dashboards ensuring that data maintains highest integrity levels.
  • Monitor internal and external report distribution processes and implementation procedures; summarize report throughput, data issues and reporting issues.
  • Design processes to minimize data quality risks and proactively identify potential data issues.
  • Monitor, communicate, and troubleshoot issues with data integrity, data design, and functional and technical software issues.
  • Interact with Business to gather requirements, prioritize work, develop enhancements to the existing system, coordinate testing, and perform change management/training for Business Objects Reporting and applications.
  • Support the on-boarding and training of Business Objects Super Users and Power Users using Web Intelligence and other Business Objects tools.


Minimum Qualifications:

  • U.S. Master’s degree or foreign equivalent in Information Technology, Engineering, or a closely related field.
  • Must have at least five (5) years of experience in a developer position performing Business Intelligence design and development and with RDBMS experience on Oracle, SQL Server or other modern RDBMS.

To apply email résumé with cover letter to: Brian Inkley This email address is being protected from spambots. You need JavaScript enabled to view it..

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Content Marketing Specialist

Full Time Position

Salt Lake City, Utah

Job Summary: 

EnerBank USA is a highly specialized Industrial bank, providing home improvement financing through strategic business partners and independent home improvement contractors in all 50 states.  

We have experienced rapid growth and now is the time to hire an experienced, savvy and talented Content Marketing Specialist to join our team.

Our proven business model and best practices have resulted in a high growth rate at the bank during the past several years.  Because we are growing our national base of program sponsors and home improvement contractor customers, we need an experienced and savvy Content Marketing Specialist to communicate to these market constituents.

This is a career opportunity not just a “job.” Your efforts will have a positive and leveraged effect on the bank’s overall growth and market share. If you enjoy being in a position where your talent can make a difference and be appreciated, this may be the position for you!

Position Overview:

This is an important position in the company. You will be responsible for creating, and transforming ideas into words for articles, advertisements, publications, and training to our target market. You will also be responsible for editing and re-purposing the bank’s newly created and existing content. 

You will work closely with third-party vendors in the creation of text for online advertising campaigns and other digital initiatives.  Additionally, the position will work with marketing managers, bank executives and other bank departments to create messaging that strengthens and builds upon the bank’s positive brand image.  

This is a full-time position based in Salt Lake City.  Relocation assistance is not available.

Why work with EnerBank USA?

  • Management team committed to your success.
  • Organizational culture committed to teamwork and mutual support.
  • Entrepreneurial based workplace.
  • Dynamic and challenging environment.

Basic Responsibilities:

  • Write original thought leadership and content over multiple platforms and formats, including               
  • EBooks, infographics, videos, blogs, and more. 
  • Provide copyediting and proofreading for all content; verify citations, and edit for voice and correct style. 
  • Research topics for content development; develop and maintain the content calendar.
  • Manage editorial and publishing calendars, coordinated third-party vendor submissions.
  • Work with a team of outsourced writers to help execute content initiatives such as demand generation, thought leadership, brand and product marketing.
  • Co-write and edit contractor communication pieces so they are SEO ready for website and/or email distribution.
  • Re-purpose and optimize newly created and existing content for digital channels.
  • Assist the Channel Marketing Manager with creating, editing and posting content to social media platforms.
  • Manage multiple projects simultaneously and meet short deadlines. 
  • Work with Legal/Compliance to ensure written content is compliant with applicable government regulations

Required Qualifications:

  • 5-7 years of paid professional content creation/professional writing experience.
  • 4-Year college degree in Communications, Digital Marketing or equivalent coursework required.
  • Proficiency in MS Office.
  • Proficiency in Joomla or similar CMS and Web publishing a plus.
  • Experience using a marketing automation platform.
  • Professional experience in writing for social platforms and /or social media marketing a plus.
  • Demonstrated skills in writing with brevity and with an eye towards concise presentation. 
  • Ability to work collaboratively in fast-paced, team-oriented environment.
  • Ability to accept direction and constructive criticism work independently and self-motivate. 
  • Verifiable references.
  • Must be able to pass a drug screening and background check.

Attributes Necessary for the Position:

  • Communicates how our program works in a positive, motivating, and persuasive manner.
  • Energetic self-starter with the ability to work independently and as part of a team.
  • Organized, deliberate, and persistent work style.
  • Excellent follow-up and follow-through work ethic.
  • Effectively communicates and relates to different personality styles.
  • Challenge oriented – the word “can’t" is not in their vocabulary.
  • Thrives in a collaborative environment where others can voice their approaches and provide feedback.
  • Able to balance multiple tasks and produce content quickly, calmly, accurately and proficiently under multiple and/or tight deadlines.
  • Able to “change gears" as required by business conditions.

Compensation:

Starting salary: $65K - $75K depending on skills, experience and knowledge. A generous compensation package includes medical and matching 401K plan.


Contact Us:

To be considered for this position, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with your resume. Include a cover letter answering the following questions:

  • How does your experience meet the needs of this position?
  • How will your skills be of benefit to our company?
  • All qualified submissions will be personally reviewed by the Vice President of Marketing.

Read more

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