Careers.

 

Technical Project Manager

Full Time Position

Salt Lake City, Utah

Job Summary:

The Technical Project Manager is responsible for the planning, execution and management of projects and programs. They communicate with project sponsors, stakeholders and vendors and coordinate and facilitate all project meetings and activities. In addition they are also responsible for management of project budget and quality management.

  • Management of technical projects from initiation to close.
  • Schedule and facilitate project and project reporting meetings.
  • Collaborate with project sponsors, stakeholders and technologists to gather project requirements and complete work breakdown structure and estimates of effort required.
  • Manage project scope and capture and manage any change requests.
  • Manage project timeline and assigned personnel to ensure adherence to scheduled project deliverables. 
  • Document and manage project risks, escalating as necessary.
  • Communicate regularly and consistently with all project stakeholders and team members.
  • Prepare and present project reports and updates.
  • Manage vendor performance and escalate as needed.
  • Manage multiple projects concurrently.
  • Prepare project documentation as required including plans, stories, burn ups, burn downs, release plans, post mortem and other documents as required.
  • Resolve any and all issues that may arise during project life cycle.

Additional Duties:

  • Conduct process mapping sessions, document processes and recommend improvements.
  • Coordinate and manage testing efforts.
  • Mentor and train other project management personnel.
  • Performs other related duties assigned.
  • Provides on-site training to end users when required.

Knowledge, Skills and Abilities:

  • Strong knowledge of both Agile and traditional project management methodologies.
  • Strong knowledge of software and systems architecture, methods and terminology.
  • Ability to quickly learn business and systems.
  • Excellent attention to detail.
  • Logical problem solving skills.
  • Strong written and verbal communication.
  • Business acumen.

Education and Experience:

  • Bachelor degree in computer science, technology, business or related field, or appropriate experience.
  • PMI, ACP or equivalent experience.
  • 7+ years of experience managing projects.
  • 5+ years of experience managing technical projects.
  • 2+ years working in a technical role.

Compensation:

Starting wage: $70,000-$90,000 depending on skills, experience and knowledge. A generous compensation package includes medical, dental and matching 401K plan.

Contact:

Contact: To arrange for a confidential interview, send resume along with cover letter (MS Word) explaining how your experience is a “match” to our needs to: This email address is being protected from spambots. You need JavaScript enabled to view it. . All qualified submissions will be personally reviewed by the hiring manager.



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Instructional Designer/Sales Trainer

Full Time Position

Salt Lake City, Utah

Overview:

The Instructional Designer/Trainer will play an essential role in the achievement of both client and bank annual sales goals. Your primary responsibility will be to design and develop instructional training course materials for home improvement contractors as well as the EnerBank Sales & Marketing team. You will teach home improvement contractor business owners, sales teams, and office staffs how to apply best practices to increase their sales by offering the bank’s unbeatable choice of payment options to all prospective customers.

Reporting to the VP/Training, you must be able to demonstrate and use effective needs analysis, project management, and technical course design methods. You must also have experience utilizing multimedia technology and authoring tools.

In addition to instructional design, you will fulfill a secondary responsibility as a sales trainer for our home improvement and remodeling contractor clients. As such, you will conduct training via phone, webinars, and in person on occasion. In this role, the Instructional Designer/Sales Trainer must be a dynamic and professional presenter.

Basic Responsibilities:

  • Design and develop instructional training course materials for the EnerBank USA sales and marketing team as well as home improvement contractors based upon a thorough needs analysis.
  • Conduct live telephone conference and webinar based training as well as record virtual on-demand training modules for new and existing contractors.
  • Evaluate the effectiveness of training against bank objectives and recommend appropriate changes.
  • Desire to continuously improve training effectiveness by learning and implementing new features of development tools and software.
  • Maintain a schedule of classroom or phone training sessions.

Why Work for EnerBank USA?

  • Management team committed to your success.
  • Organizational culture committed to teamwork and mutual support.
  • Entrepreneurial based workplace.

Required Qualifications:

  • BA or BS college degree and minimum of four years course design experience.
  • Strong pc skills and expertise in MS Office, Adobe Creative Suite, and on-demand training options like Brainshark.
  • Ability to quickly learn the bank’s products, marketing positioning, sales strategies, work flow processes, and competitive landscape.
  • Knowledge of multi technical writing tools.
  • Ability to understand and communicate concepts quickly and accurately to all levels of management within the bank.
  • Excellent presentation skills, including development and delivery.
  • Ability to understand and communicate concepts quickly and accurately to all levels of management within the bank.
  • Strong writing, editing and proofreading skills.
  • Experience managing and maintaining approaches and provide feedback.
  • Verifiable references.
  • Must be able to pass a drug screening and background check.

Attributes:

  • Thrives in a collaborative environment where everyone has an opportunity to voice their approaches and provide feedback.
  • High energy, enthusiastic, motivational training style.
  • Energetic self-starter with ability to work independently and as part of a team.
  • Challenge oriented with a “can do” attitude.
  • Self-starter with strong sense of ownership of their job.
  • Excellent creative and conceptual thinking abilities.
  • Accountable and responsible for the effectiveness of their work.
  • Organizational skills and attention to detail must be a natural talent.

Compensation:

Starting annual salary: $40K – $60K depending on skills, experience and knowledge. A generous compensation package includes medical and matching 401K plan.

Contact:

To arrange for a confidential interview, send resume along with cover letter (MS Word) explaining how your experience is a “match” to our needs to: This email address is being protected from spambots. You need JavaScript enabled to view it. . All qualified submissions will be personally reviewed by the Vice President/Training Manager.



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Sales Training Specialist

Full Time Position

Salt Lake City, Utah

Overview:

The Sales Training Specialist plays an essential role in the achievement of both client and bank annual sales goals. Your primary responsibility is to teach home improvement contractor business owners, sales teams, and their office staff how to apply best practices to increase their sales by offering the bank’s unbeatable choice of unsecured home improvement loans to all of their prospective customers. The position reports directly to the VP/ Training Manager.

The individual we select will be a dynamic, motivational, and professional instructor and public speaker capable of delivering not only a compelling business case for the bank’s sales strategies, but a positive and lasting impression of the bank.

Basic Responsibilities:

  • Develop an in depth knowledge of EnerBank USA training materials, loan program options, marketing positioning and strategies, new program launch strategies, pricing, credit policy, market demands, competitors, and loan center work flow processes.
  • Support the development of curriculum. Make recommendations for the development of training materials, evaluate the effectiveness of training against bank objectives, and recommend appropriate changes.
  • Conduct live telephone conference and webinar based training as well as record virtual on-demand training modules for new and existing contractors.
  • Conduct or participate in onsite presentations or training sessions for larger groups—typically at contractor conferences or industry trade shows (from time to time).
  • Maintain a schedule of training sessions.
  • Coordinate and distribute training and support materials.
  • Follow-up with recently trained contractor owners and/sales managers in the weeks immediately following training to discuss performance, reiterate best practices, and answer questions.

Why Work for EnerBank USA?

  • Management team committed to your success.
  • Organizational culture committed to teamwork and mutual support.
  • Entrepreneurial based workplace.

Required Qualifications:

  • BA or BS college degree and minimum of four years course design experience.
  • 5 or more years of experience in sales training.
  • Sales experience a plus.
  • Strong proficiency in MS Office suite programs, primarily MS Excel and PowerPoint.
  • Comfortable speaking in front of large and small groups.
  • Able to work flexible work schedule.
  • Some travel may be required.
  • Verifiable references.
  • Must be able to pass a drug screening and background check.

Attributes:

  • Able to work with front line personnel as well as business owners.
  • Effectively communicates and relates to different personality styles.
  • Communicates in a positive, motivating, and persuasive manner.
  • Energetic self-starter with ability to work independently and as part of a team.
  • Organizational skills and attention to detail must be a natural talent.
  • Challenge oriented with a “can-do” attitude.
  • Follow-up and follow-through work style.
  • Thrives in a collaborative environment where everyone has an opportunity to voice their approaches and provide feedback.

Compensation:

Starting annual salary: $40K – $60K depending on skills, experience and knowledge. A generous compensation package includes medical and matching 401K plan.

Contact:

To arrange for a confidential interview, send resume along with cover letter (MS Word) explaining how your experience is a “match” to our needs to: This email address is being protected from spambots. You need JavaScript enabled to view it. . All qualified submissions will be personally reviewed by the Vice President/Training Manager.



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Inbound Customer Service

Full Time Position

Salt Lake City, Utah

Overview:

As an inbound customer service representative, you’ll be responsible for accepting and processing our customer’s loan applications. Based on their information, you will then make a decision to approve or deny the application and then advising them on the status of their loan. This is a position that requires an individual to follow our process and procedure to insure accuracy of the paperwork. Our preprogrammed software “walks” you through the process. All else that is needed to succeed is a friendly, helpful and most important of all, professional image. You’re never without backup; your manager is always ready to step in and help you out..

What We Have to Offer:

  • Great management team committed to your success.
  • Excellent training and on-going support.
  • Positive and friendly work environment
  • Pay raises based on performance - not time with the company.
  • Advancement opportunities (if desired) offered on a regular basis.
  • Professional but “business casual” workplace.
  • Dynamic and forward-thinking company vision..

Ingredients Necessary for the Position:

  • Always follows processes and procedures.
  • Accountable and responsible member of the team.
  • Able to communicate effectively with different personalities.
  • Willingness to “pitch in” and support your fellow team members.
  • Works well without close supervision.
  • Dependable and reliable.
  • Some college coursework preferred.
  • Good computer skills.

Schedule:

We are open 6:00 AM – 11:00 PM – Monday through Friday and 7:00 AM- 6:00 PM on Saturdays and 9:00 AM- 5:00 PM on Sundays. Full afternoon or evening shifts are currently available. Occasional voluntary overtime.

Attributes:

  • Able to work with front line personnel as well as business owners.
  • Effectively communicates and relates to different personality styles.
  • Communicates in a positive, motivating, and persuasive manner.
  • Energetic self-starter with ability to work independently and as part of a team.
  • Organizational skills and attention to detail must be a natural talent.
  • Challenge oriented with a “can-do” attitude.
  • Follow-up and follow-through work style.
  • Thrives in a collaborative environment where everyone has an opportunity to voice their approaches and provide feedback.

Compensation:

$12.00 per hour. Tuition reimbursement program (up to 90%.) Generous health benefits that begin day 1 of employment. 401K plan that begins after your first month of employment.

Contact:

If after reading the above, you can say to yourself “that’s me,” contact us A.S.A.P. To arrange for a confidential interview, email résumé with cover letter (MS Word) to: This email address is being protected from spambots. You need JavaScript enabled to view it. . All résumés will be personally reviewed by the manager of the department



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Inbound Customer Service

Part Time Position

Salt Lake City, Utah

Overview:

As an inbound customer service representative, you’ll be responsible for accepting and processing our customer’s loan applications. Based on their information, you will then make a decision to approve or deny the application and then advising them on the status of their loan. This is a position that requires an individual to follow our process and procedure to insure accuracy of the paperwork. Our preprogrammed software “walks” you through the process. All else that is needed to succeed is a friendly, helpful and most important of all, professional image. You’re never without backup; your manager is always ready to step in and help you out..

What We Have to Offer:

  • Great management team committed to your success.
  • Excellent training and on-going support.
  • Positive and friendly work environment
  • Pay raises based on performance - not time with the company.
  • Advancement opportunities (if desired) offered on a regular basis.
  • Professional but “business casual” workplace.
  • Dynamic and forward-thinking company vision..

Ingredients Necessary for the Position:

  • Always follows processes and procedures.
  • Accountable and responsible member of the team.
  • Able to communicate effectively with different personalities.
  • Willingness to “pitch in” and support your fellow team members.
  • Works well without close supervision.
  • Dependable and reliable.
  • Some college coursework preferred.
  • Good computer skills.

Schedule:

We are open 6:00 AM – 11:00 PM – Monday through Friday and 7:00 AM- 6:00 PM on Saturdays and 9:00 AM- 5:00 PM on Sundays. Part time afternoon / evening and weekend shifts are currently available. Occasional voluntary overtime.

Attributes:

  • Able to work with front line personnel as well as business owners.
  • Effectively communicates and relates to different personality styles.
  • Communicates in a positive, motivating, and persuasive manner.
  • Energetic self-starter with ability to work independently and as part of a team.
  • Organizational skills and attention to detail must be a natural talent.
  • Challenge oriented with a “can-do” attitude.
  • Follow-up and follow-through work style.
  • Thrives in a collaborative environment where everyone has an opportunity to voice their approaches and provide feedback.

Compensation:

$12.00 - $13.00 salary range for position. Tuition reimbursement program (up to 45%.) 401K plan that begins after your first month of employment. .

Contact:

If after reading the above, you can say to yourself “that’s me,” contact us A.S.A.P. To arrange for a confidential interview, email résumé with cover letter (MS Word) to: This email address is being protected from spambots. You need JavaScript enabled to view it. . All résumés will be personally reviewed by the manager of the department



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