Careers.

Content Marketing Specialist

Exempt, Non-Officer

Salt Lake City, Utah

Overview:

This is an important position in the company. You will be responsible for creating, and transforming ideas into words for articles, advertisements, publications, and training to our target market. You will also be responsible for editing and re-purposing the bank’s newly created and existing content.

You will work closely with third-party vendors in the creation of text for online advertising campaigns and other digital initiatives. Additionally, the position will work with marketing managers, bank executives and other bank departments to create messaging that strengthens and builds upon the bank’s positive brand image.

This is a full-time position based in Salt Lake City. Relocation assistance is not available.

Basic Responsibilities:

  • Write original thought leadership and content over multiple platforms and formats, including ebooks, infographics, videos, blogs, and more.
  • Provide copyediting and proofreading for all content; verify citations, and edit for voice and correct style.
  • Research topics for content development; develop and maintain the content calendar.
  • Work with a team of outsourced writers to help execute content initiatives such as demand generation, thought leadership, brand and product marketing.
  • Co-write and edit contractor newsletter issues so they are SEO ready for website and/or email distribution.
  • Re-purpose and optimize newly created and existing content for digital channels.
  • Assist the Digital Marketing Manager with creating, editing and posting content to social media platforms.
  • Manage multiple projects simultaneously and meet short deadlines.
  • Work with Legal/Compliance to ensure written content is compliant with applicable government regulations.


Job Requirements:

  • 5-7 years of paid professional content creation/professional writing experience.
  • 4-Year college degree in Communications, Digital Marketing or equivalent coursework required.
  • Proficiency in MS Office.
  • Proficiency in Joomla or similar CMS and Web publishing a plus.
  • Professional experience in social media marketing a plus.
  • Demonstrated skills in writing with brevity and with an eye towards concise presentation.
  • Ability to work collaboratively in fast-paced, team-oriented environment.
  • Ability to accept direction and constructive criticism work independently and self-motivate.
  • Verifiable references.
  • Must be able to pass a drug screening and background check.


Attributes:

  • Communicates how our program works in a positive, motivating, and persuasive manner.
  • Energetic self-starter with the ability to work independently and as part of a team.
  • Organized, deliberate, and persistent work style.
  • Excellent follow-up and follow-through work ethic.
  • Effectively communicates and relates to different personality styles.
  • Challenge oriented – the word “can’t" is not in their vocabulary.
  • Thrives in a collaborative environment where others can voice their approaches and provide feedback.
  • Able to balance multiple tasks and produce content quickly, calmly, accurately and proficiently under multiple and/or tight deadlines.
  • Able to “change gears" as required by business conditions.


Compensation:

Starting salary: $65K – $75K depending on skills, experience and knowledge. A generous compensation package includes medical and matching 401K plan.

To apply please email your cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it..

Read more

Collapse

Marketing Manager

Exempt, Full-Time Permanent

Salt Lake City, Utah

Overview:

As a Marketing Manager, you will be responsible for key marketing initiatives for the bank. You will craft the messaging and positioning for bank products and will be responsible for championing and driving new initiatives across various marketing mediums and channels (from concept through execution). You will conceive and develop innovative marketing campaigns and programs that drive demand and sales. Attention to detail and an eye for quality, along with the ability to grasp and translate consumer financing concepts into benefits is crucial. In your role as a Marketing Manager you will be the expert on home improvement/remodeling contractors and market. You will know who these contractors are, understand their pain points and be an expert on the competition - transferring that knowledge to our business development, relationship management and support teams.

Basic Responsibilities:

  • Branding – Owns the bank’s brand; develops/implements strategies and tactics that support our positive online image.
  • PR/Communications - Develop and execute company’s internal and external communication strategies; management of all written and distributed communication to employees, the media and other stakeholders.
  • Positioning and messaging - Develop product positioning and messaging that differentiates our products in the market.
  • Product launch - Plan the launch of new products and business portal releases as well as manage the cross-functional implementation of the plan.
  • Market intelligence - Become the expert on home improvement/remodeling contractors, who they are and their pain points; be the expert on the competition.
  • Sales enablement - Communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process of our products.
  • Demand generation - Develop the strategy and manage the marketing initiatives assigned to you that drive demand for our product.
  • Events - Plan and coordinate all aspects of the bank’s event marketing activities such as trade shows and partner conferences.
  • Website - Manage and enhance the bank’s website; curating, creating and managing content; work with third-party and SEO/SEM vendors to improve site rankings and performance.
  • Crisis Communications - Execute the bank’s crisis communication policy; work closely with the VP Marketing to develop company’s positioning and official statements for distribution through social media, customer service, industry partners and media.
  • Other duties as assigned.


Job Requirements:

  • BA/BS college degree with marketing emphasis.
  • 5+ years of B2B marketing experience, software marketing experience preferred.
  • Go-to market or product launch and campaign experience.
  • Excellent verbal and written communication skills are a must, as are the ability to think and communicate clearly, formulate a clear point of view on complicated issues.
  • Energetic, creative, innovative approach, with demonstrated ability to develop new ideas and solutions and bring them to life.
  • Must be a self-motivated and results-oriented person, able to lead projects and interact with multiple departments.
  • Strong analytical and project management skills.
  • Confident and dynamic personality.


Attributes:

  • Proven ability - A track record of successfully planning and executing B2B marketing strategies, campaigns, and tactics.
  • Self-Starter - A “hands-on” self-starter that works well in a fast-paced, dynamic, team-orientated environment.
  • Project Manager – A skilled manager who will own their projects with strong project and third party resource management skills.
  • Organized - Must be very organized, detail-oriented and effective at managing multiple projects.
  • Communicator - Ability to translate concepts and ideas into effective presentations, marketing collateral (both print and digital), and sales tools.
  • Planner - Experience with tradeshow /event marketing & planning.
  • Current - Demonstrated experience in website and online marketing; familiarity with web analytics, programing, and design tools a plus.
  • People person - Excellent people skills, works and plays well with others – open to new ideas and feedback.
  • Innovator - Always on the lookout for new methods, ideas, and techniques to do their job better while improving the overall effectiveness of campaigns and initiatives.
  • Software Savvy - Proven expertise in go-to market and product launches preferably in a software environment.
  • Proficient - In PowerPoint and Excel.


Compensation:

Starting salary: $65K – $75K depending on skills, experience and knowledge. A generous compensation package includes medical and matching 401K plan.

To apply please email your cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it..

Read more

Collapse

Inbound Loan Processing Customer Service

Full Time Position

Salt Lake City, Utah

Job Summary:

As an inbound customer service representative, you’ll be responsible for accepting and processing our customer’s loan applications. Based on their information, you will then make a decision to approve or deny the application and then advising them on the status of their loan. This is a position that requires an individual to follow our process and procedure to insure accuracy of the paperwork. Our preprogrammed software “walks” you through the process. All else that is needed to succeed is a friendly, helpful and most important of all, professional image. You’re never without backup; your manager is always ready to step in and help you out.

What We Have to Offer :

  • Great management team committed to your success.
  • Excellent training and on-going support.
  • Positive and friendly work environment
  • Pay raises based on performance - not time with the company.
  • Advancement opportunities (if desired) offered on a regular basis.
  • Professional but “business casual” workplace.
  • Dynamic and forward-thinking company vision.


Attributes Necessary for the Position:

  • Always follows processes and procedures.
  • Accountable and responsible member of the team.
  • Able to communicate effectively with different personalities.
  • Willingness to “pitch in” and support your fellow team members.
  • Works well without close supervision.
  • Dependable and reliable.
  • Some college coursework preferred.
  • Good computer skills.


Schedule:
We are open 6:00 AM – 11:00 PM – Monday through Friday and 7:00 AM- 6:00 PM on Saturdays and 9:00 AM- 5:00 PM on Sundays. Occasional voluntary overtime.


Compensation:

  • $13.25 per hour.
  • Tuition reimbursement program (up to 90%.)
  • Generous health benefits that begin day 1 of employment.
  • 401K plan that begins after your first month of employment.

If after reading the above, you can say to yourself “that’s me,” contact us A.S.A.P. To arrange for a confidential interview, email résumé with cover letter (MS Word) to: This email address is being protected from spambots. You need JavaScript enabled to view it.. All résumés will be personally reviewed by the manager of the department.

Read more

Collapse

Contractor Support Representative

Full Time Position

Salt Lake City, Utah

Job Summary:

Contractor Support is a client oriented telephone service group within EnerBank that is primarily responsible for serving some of the bank’s most important customers: contractors and program sponsors. The Contractor Support Representative understands this important responsibility and as a result, must meet performance standards established for each. The representative must: project a smile in their voice; be excited to serve and help the contractor or sponsor; be confident; have an excellent attention to detail in all responsibilities; and meet defined productivity requirements. As a general statement, the representative provides outstanding inbound and outbound telephone support to contractors and program sponsors in connection to their loan activity with the bank.

Responsibilities::

  • Provide inbound and outbound telephone support to contractors and program sponsors
  • Explain processes and procedures of using the bank’s loan programs
  • Provide credit decisions, status updates, and other information regarding specific applicants
  • Advise contractors of the next steps on particular applications
  • Update and send applications to other departments
  • Refer or transfer contractors and program sponsors to various parties within and outside the bank
  • Document interactions with contractors and program sponsors
  • Provide user support for various websites
  • Troubleshoot basic issues such as user error, unlock accounts, password resets, and send email notifications
  • Walk contractors and program sponsors through online processes
  • Resolve contractor invoice issues
  • Miscellaneous projects or tasks as assigned
  • Meet required production levels while maintaining excellent quality


Qualifications:

  • Extremely detail-oriented
  • Excellent oral and written communication skills
  • Customer service experience or orientation
  • Must have a desire and ability to serve and help others
  • Must be dependable
  • Ability to remain calm and focused during stressful conversations
  • Ability to multi-task
  • Ability and desire to work in a fast paced and performance driven work environment
  • Ability to convey a smile in their voice during all telephone conversations
  • Ability to quickly learn and become proficient in using software programs and other company systems


Schedule:
9:30AM – 6:00PM and 11:30AM – 8:00PM shifts currently available. Contractor Support is open seven days per week. However, most positions are Monday through Friday with occasional Saturday or Sunday shifts. Actual work schedule can be flexible to accommodate a student schedule as long as the work schedule meets the bank’s staffing needs.


Compensation:

  • $13.25 per hour
  • Tuition reimbursement program (up to 45%.)
  • Generous health benefits that begin day 1 of employment.
  • 401K plan that begins after your first month of employment.

If after reading the above, you can say to yourself “that’s me,” contact us A.S.A.P. To arrange for a confidential interview, email résumé with cover letter (MS Word) to: This email address is being protected from spambots. You need JavaScript enabled to view it.. All résumés will be personally reviewed by the manager of the department.

Read more

Collapse

Privacy Policy.
 

We Are Committed to Protecting the Privacy of Your Personal Information.


Effective April 3, 2013

EnerBank USA (“EnerBank”) is committed to protecting the privacy of our users' personal information. To better protect your privacy, we have instituted the security and privacy practices outlined in this Internet privacy policy. We provide this notice explaining our information practices and the choices you can make about the way your information is used. Our Internet privacy policy contains the following information:

Information EnerBank Collects and How It Is Used:

There are portions of this site where EnerBank may need to collect personally identifiable information about you (such as your address, phone number and other information) for identification purposes or to fulfill your online requests. We may obtain information about you directly from you and through your use of our products and services.

We use the customer contact information we collect to provide and respond to your questions and requests, and to send you news about our company, newsletters, promotional materials, and other information.

We may also use the information we collect in combination with outside records to notify you about important changes to the website, new EnerBank services and products, and special offers and information we think you'll find valuable.

We use information gathered at the time you register to process your request and to notify you of your service request status. A representative may contact you in order to provide information you requested.

This Web site is not intended for persons under 18 years of age. We do not knowingly solicit or collect personal information from or about children under 18 and we do not knowingly market our products or services to children under 18.

Non-personally Identifiable Information:

We may collect certain non-personally identifiable information about you when you visit our site, such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, the referring site from which you came (e.g., a partner site), and the domain name of your internet service provider (e.g., America Online, EarthLink).

We use the non-personally identifiable information that we collect in the aggregate to improve the design and content of our site. We also use this information to analyze site usage.

Disclosure of Information to Outside Parties:

EnerBank may be obligated to disclose personally identifiable information to law enforcement or agencies, even though such agencies may not comply with the terms of our Internet privacy policy. EnerBank will disclose information to such agencies in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena, or a law enforcement agency's request.

Our Use of Cookies:

EnerBank’s servers also seek (as many Web sites do) to place a "cookie" (a small data file) on your computer's hard drive which allows the server to determine the computer when it visits again in order to track statistical information about navigation to and throughout certain areas of our site and to promotions on other sites. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve site navigation and to measure the effectiveness of our site. However, if you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed.

Changes to our Internet Privacy Policy: We reserve the right to modify or supplement this Internet privacy policy at any time. If we make any material change, we will update our site to include such changes. We recommend that you review this Internet privacy policy regularly for changes.

Click here for a copy of the Privacy Policy that the Bank provides to its loan customers.

EnerBank Payment Estimator
 

Payment Estimator

For use in determining a borrower's estimated monthly payment with all monthly payment loan options - not intended for use with Same-As-Cash loans.

*The monthly payment calculations provided here are estimates only. Your customer’s exact loan payment amount will be determined by EnerBank USA at time of application. The accuracy of these calculations is not guaranteed nor is its applicability to your individual circumstances. Your customers should always obtain personal advice from qualified professionals.

Terms of Use.
 

Welcome to the Web site of EnerBank USA (“EnerBank”)

Please review the following terms and conditions that govern your use of our Web site. Please note that your use of our Web site constitutes your agreement to follow and be bound by the privacy statement, legal notices and terms of use (collectively, the "Terms").

How You May Use the Content on Our Web Site

Unless otherwise noted, all text, images, graphics, photographs, video clips, designs, icons, sounds, information, data and other materials (the "content") on EnerBank’s Web site are copyrights, trademarks, service marks or other intellectual property or proprietary rights owned or licensed by EnerBank. You may use the content only for limited, internal, noncommercial, informational purposes. You may print out a single copy of the content solely for those purposes, if the copy bears all copyright, trademark, service mark and other intellectual property and proprietary notices displayed on the web page. You may not distribute, publish, transmit, modify, create derivative works from, or in any way exploit, any of the content, in whole or in part, for any purpose. Except as authorized in this paragraph, you are not being granted a license under any copyright, trademark, service mark, patent or other intellectual property or proprietary right in the content. Unless otherwise specifically indicated, under no circumstances will you obtain any rights in the products, services, processes or technology described in the content. All of those rights are retained by EnerBank.

Links to Other Web Sites and References to Other Companies

References that we make to names, marks, products or services of third parties or hypertext links to third-party Web sites or information do not constitute or imply our endorsement, sponsorship or recommendation of the third party. Unless otherwise indicated, we do not monitor or control the content of any Web sites linked to or from our Web site, and therefore we are not responsible for the content of any Web sites linked to our site or the terms of use or privacy practices employed by those other sites. Content on EnerBank’s Web site may include technical inaccuracies or typographical errors, and we are not responsible for any reliance you may place on the content. EnerBank may make changes to the content and the products, services and programs described in the content at any time without notice.

Browsers

EnerBank does not guarantee that all browsers will correctly display this site. EnerBank continually reviews new technology and supports the industry best practices and most popular browsers; accordingly, this web site may be modified to reflect updates.

Content and Liability Disclaimer

While EnerBank uses reasonable efforts to include accurate and up-to-date information on this Web site, other than as required under applicable law or regulation, EnerBank makes no representations or warranties about the accuracy of the information. EnerBank assumes no liability or responsibility for any errors or omission in the content of the Web site. Changes may be periodically made to the information at any time, without notice.

THIS WEB SITE AND ALL CONTENT ARE PROVIDED "AS IS," WITHOUT ANY WARRANTIES OF ANY KIND. ENERBANK HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, RELATING TO THE WEBSITE OR THE CONTENT, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AS WELL AS ANY WARRANTY OF QUALITY, FUNCTIONALITY, ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY, OPERABILITY, USE PERFORMANCE, SECURITY OR ABSENCE OF VIRUSES. YOU ASSUME ALL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM THE USE OF OUR WEBSITE. Some jurisdictions may not allow for exclusion of implied warranties so some of these exclusions may not apply to you.

IN NO EVENT SHALL ENERBANK OR ITS SUBSIDIARIES OR AFFILIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER, IN CONTRACT, TORT OR OTHERWISE, INCLUDING SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES OR DAMAGES FOR LOSS OF PROFITS, REVENUE, USE OR DATA ARISING OUT OF USE OF OR CONNECTED WITH THE ENERBANK WEB SITE OR THE USE OR RELIANCE UPON INFORMATION CONTAINED IN OR ACCESSED FROM THE WEB SITE EVEN IF ENERBANK HAS BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES.

Trademarks

EnerBank’s name and logo, and all related product and service names, design marks or slogans are the trademarks or service marks of EnerBank. You are not authorized to use any EnerBank name or mark in any advertising, publicity or in any other commercial manner without the prior written consent of EnerBank.

Privacy

Please review our Privacy statement, which also govern your use of this Web site.

Compliance with Laws

Your access to and use of this Web site is subject to all applicable international, federal, state and local laws and regulations.

Modification

We may supplement these Terms at any time. You may want to visit this web page periodically to determine the current Terms to which you are bound.

Applicable Law

These Terms shall be governed by the laws of the State of Utah, without regard to its conflicts of law principles.

Revised 05/05/2014

How to pay.

 
EnerBank USA Corporate Offices, Salt Lake City UT EnerBank USA Corporate Offices Logo
  1. One time payment over the phone
    • There is a $5 fee
    • Payment must be from a personal checking or savings account
    • Call 888.390.1220 option 1
  2. Setup recurring payment
    • Free of charge
    • Fill out the Automatic Debit Form (see below) or send in a letter with required banking information to:
      • 1245 Brickyard Road
        Suite 600
        Salt Lake City, UT 84106-2581
  3. Mail with a payment coupon
    • PO Box 26856
      Salt Lake City, UT 84126-0856
  4. Send a payment via overnight delivery
    • 1245 Brickyard Road
      Suite 600
      Salt Lake City, UT 84106-2581
  5. Online bill pay with your bank
    • Set-up EnerBank as a new payee with your bank
    • Have your bank deduct the payment from your account and make payment to EnerBank